Terms and Conditions for Supply of Water Leak Detection Services
And Water Pipe Repairs
In this document the following words shall have the following meanings:
1.1 "Customer" means any person who purchases Goods and Services from DK Water Leak Detection Ltd(registered in England under number 8838125)
1.2 "Goods" means the articles specified in the Proposal of instruction
1.3 "Proposal" means the statement of work, quotation or other similar document describing the Goods and Services to be provided by DK Water Leak Detection Ltd attached to these Terms and Conditions
1.4 "Services" means the services specified in the Proposal
1.5 "Terms and Conditions" means the terms and conditions of supply set out in this document and any special terms and conditions agreed in writing by DK Water Leak Detection Ltd.
2.1These Terms and Conditions shall apply to all contracts for the supply of Goods and Services by DK Water Leak detection Ltd to the Customer and shall prevail over any other documentation or communication from the Customer.
2.2 Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by DK Water Leak Detection Ltd.
2.3 Nothing in these Terms and Conditions shall prejudice any condition or warranty, express or implied, or any legal remedy to which DK Water Leak Detection Ltd may be entitled in relation to the Goods and Services, by virtue of any statute, law or regulation.
2.4 Nothing in these Terms and Conditions shall affect the Customer's statutory rights as a Consumer.
3 THE ORDER
3.1 The Proposal attached to these Terms and Conditions shall remain valid for a period of 30 days. No contract between DK Water Leak Detection Ltd and the Customer shall come into force until the Customer has accepted the Proposal.
3.2 The Customer shall be deemed to have accepted the Proposal by placing an order in writing with DK Water Leak Detection Ltd ("the Order") within the period specified in Clause 3.1.
3.3 All Orders for Goods and Services, whether verbal or in writing shall be deemed to be acceptance of the Proposal pursuant to these Terms and Conditions.
3.4 DK Water Leak Detection Ltd reserve the right to withdraw or amend any quotation without notice before acceptance of the Proposal has been received from the Customer.
3.5 The person giving instructions to DK Water Leak Detection Ltd or ordering work or materials will personally be deemed to be the Customer unless it is made clear to DK Water Leak Detection Ltd who the Customer is.
4 PRICE AND PAYMENT
4.1 The price for the Goods and Services is as specified in the Proposal and is inclusive of VAT and any applicable charges outlined in the Proposal.
4.2 Payment of the price shall be in the manner specified in the Proposal. Time for payment shall be of the essence of the contract.
4.3 The Customer must notify DK Water Leak Detection Ltd of any variation to the Proposal and DK Water Leak Detection (if it agrees to the variation) reserves the right to adjust the price accordingly.
5.1 The date of delivery specified by DK Water Leak Detection Ltd is an estimate only. Time for delivery shall not be of the essence of the contract and DK Water Leak Detection Ltd shall not be liable for any loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods.
6.1 Title in the Goods and materials shall not pass to the Customer until DK Water Leak Detection Ltd has been paid in full in accordance with these Terms and Conditions.
6.2 Should payment not be made in accordance with these Terms and Conditions DK Water Leak Detection Ltd reserves the right (and shall be allowed access by the Customer) to remove any Goods or materials supplied or fitted by DK Water Leak Detection Ltd.
6.3 The cost of any damage caused by such removal will not be borne by DK Water Leak Detection Ltd.
7 CUSTOMER'S OBLIGATIONS
To enable DK Water Leak Detection Ltd to perform its obligations the Customer shall:
7.1 co-operate with DK Water Leak Detection Ltd;
7.2 make the site available to DK Water Leak Detection Ltd for the duration of the works and ensure a safe supply of necessary services and utilities.
7.3 provide DK Water Leak Detection Ltd with any information reasonably required;
7.4 obtain all necessary permissions, licenses and consents which may be required before the commencement of the services, the cost of which shall be the sole responsibility of the Customer;
7.5 comply with such other requirements as may be set out in the Proposal or otherwise agreed between the parties.
8.1 Materials and Goods supplied by DK Water Leak Detection Ltd shall be of merchantable quality and fit for their normal purpose.
8.2 DK Water Leak Detection Ltd shall perform the Services with reasonable skill and care and to a reasonable standard in accordance with recognised standards and codes of practice within the water industry and associated standards.
8.3 DK Water Leak Detection Ltd accepts all responsibility for the condition of tools and equipment used in the performance of the Services and shall ensure that any materials supplied shall be free of defects.
8.4 In addition to the Customer's statutory rights, DK Water Leak detection Ltd guarantees all materials against faulty workmanship for the period specified in the Proposal.
8.5 Goods supplied by DK Water Leak Detection Ltd are guaranteed for the period and on the terms as specified by the manufacturer’s warranty applicable to the Goods.
8.6 All services are guaranteed by DK Water Leak Detection Ltd for the period specified in the Proposal.
8.7 DK Water Leak Detection Ltd will at all times have Public Liability Insurance in place.
8.8 Although our Technicians will endeavour to undertake a thorough and professional investigation, utilising the correct equipment and technical experience, Leak Detection is not a precise science, and therefore neither the Supplier nor its staff will be liable if the leak does not prove to be where we have indicated. In addition neither DK Water Leak Detection Ltd nor its staff will be liable for any costs associated with excavations or reinstatement required to prove the location of a leak or unaccountable water loss.
9 LIMITATION OF LIABILITY
9.1 Provided that nothing in these Terms and Conditions shall exclude or limit the liability of DK Water Leak Detection Ltd for death or personal injury, DK Water Leak detection Ltd shall not be liable for any direct loss or damage suffered by the Customer howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price for the Goods and Services.
9.2 Except to the extent precluded by law, DK Water Leak Detection Ltd shall not be liable under any circumstances to the Customer or any third party for any indirect or consequential loss of profit, consequential or other economic loss suffered by the Customer howsoever caused, as a result of any negligence, breach of contract, misrepresentation or otherwise.
9.3 DK Water Leak Detection Ltd will not be liable for the fitness for a particular purpose (other than their normal purpose) of any materials or Goods or Services unless that particular purpose has been notified to DK Water Leak Detection Ltd in writing prior to the date of this Proposal.
9.4 `Where the Customer supplies Goods or materials DK Water Leak Detection Ltd accept no responsibility for any defects or damage and offers no guarantee for these Goods or materials. 9.5 For the avoidance of doubt, time shall not be of the essence and DK Water Leak Detection shall incur no liability to the Customer in respect of any failure to complete the Services by any agreed completion date.
10 FORCE MAJEURE
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.
12 GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.